Misk
Misk Fragrances

Return & Exchange Policy

At Misk, we are committed to providing high-quality perfumes crafted with exceptional attention to detail. This policy outlines the terms under which refunds may be requested, ensuring full transparency and fairness for all customers.

01

Performance-Based Refund Guarantee

We offer a refund guarantee solely based on performance. If the perfume's longevity or projection does not meet the expected level, you may request a refund or choose another scent.

02

Eligibility for Refund

To qualify for a refund, all of the following conditions must be met:

  • The perfume must be in its original condition, free from any damage or misuse.
  • The external packaging must be included.
  • Opening the bottle for testing purposes is permitted.
  • Refund requests must be submitted within 7 days of receiving your order.
03

How to Request a Refund

To submit a refund request, please contact our support team through our official communication channels. Our team will guide you through the process and assist you promptly.

04

Additional Notes

  • Refunds will be processed only after the returned item is received and inspected.
  • Shipping fees (if any) are non-refundable.
  • Any misuse, intentional damage, or missing packaging will void the refund eligibility.